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Cost-Justifying Usability - Bias, Randolph G, PH.D. (Editor), and Mayhew, Deborah J (Editor), and Bias, M Randolph G
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Today's increasingly competitive and fiscally constrained business environment is fostering the need to cut costs and justify expenditures. Usability engineering is not universally accepted, nor is it yet an integrated aspect of software engineering, and would-be usability champions are hard pressed to win the funding necessary to introduce and promote usability engineering techniques.

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Cost-Justifying Usability 1994, Morgan Kaufmann Publishers, Boston, MA

ISBN-13: 9780120958108

Hardcover