This guide to employee management and improved human relations is specifically tailored to the problems of supervisors and managers in the health care industry. The author, who is a clinical pathologist and a management expert, offers tips on improving communication skills, sending positive physical and verbal signals, dealing with negative emotions, hiring and training new employees, coaching to prevent personnel problems, gaining self-esteem, developing assertiveness, motivating others and reducing stress. Employees as ...
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This guide to employee management and improved human relations is specifically tailored to the problems of supervisors and managers in the health care industry. The author, who is a clinical pathologist and a management expert, offers tips on improving communication skills, sending positive physical and verbal signals, dealing with negative emotions, hiring and training new employees, coaching to prevent personnel problems, gaining self-esteem, developing assertiveness, motivating others and reducing stress. Employees as well as supervisors can benefit from the sections devoted to sexual harassment, dissatisfied customers, employee infighting and burnout.
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Add this copy of Coping With Difficult People in the Health Care Setting to cart. $15.56, very good condition, Sold by ThriftBooks-Atlanta rated 5.0 out of 5 stars, ships from Austell, GA, UNITED STATES, published 1994 by Amer Society of Clinical.
Edition:
1994, American Society of Clinical Pathologists Press
Add this copy of Coping With Difficult People in the Health Care Setting to cart. $15.56, fair condition, Sold by ThriftBooks-Dallas rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1994 by Amer Society of Clinical.
Edition:
1994, American Society of Clinical Pathologists Press
Add this copy of Coping With Difficult People in the Health Care Setting to cart. $37.36, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1993 by Amer Society of Clinical.
Edition:
1994, American Society of Clinical Pathologists Press
Add this copy of Coping With Difficult People in the Health Care Setting to cart. $90.20, new condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Newport Coast, CA, UNITED STATES, published 1993 by Amer Society of Clinical.
Edition:
1994, American Society of Clinical Pathologists Press