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Continuous Improvement Tools, Volume 2 - Chang, Richard Y, Ph.D., and Niedzwiecki, Matthew E
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These two volumes offer a commonsense approach to creating and sustaining quality-improvement efforts. Your process improvement, problem-solving teams and self-managed work teams will function better with the tools and techniques presented in this book.

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Continuous Improvement Tools, Volume 2 1999, Pfeiffer

ISBN-13: 9780787950811

Volume 2 edition

Trade paperback