This guide to consumer protection law discusses how criminal and civil law, as well as self-regulation by the industry, provide protection for purchasers of goods and services. Radical changes in the control of unfair contract terms have been made as a result of the implementation of the European Directive on Unfair Contract Terms, and these changes are discussed. Coverage includes: an introduction to consumer law; the replacement of "merchantability" by "satisfactory quality" by the Sale and Supply of Goods Act 1994. ...
Read More
This guide to consumer protection law discusses how criminal and civil law, as well as self-regulation by the industry, provide protection for purchasers of goods and services. Radical changes in the control of unfair contract terms have been made as a result of the implementation of the European Directive on Unfair Contract Terms, and these changes are discussed. Coverage includes: an introduction to consumer law; the replacement of "merchantability" by "satisfactory quality" by the Sale and Supply of Goods Act 1994. Clarification of the buyer's right to reject defective goods and get money back; a replacement part 1A relating to Scotland for the Supply of Goods and Services Act 1982 providing implied statutory terms in contract of hire, barter and so on; new law controlling unfair contract terms and introduced to implement the EC's Directive; the development of ADR as a means of redress for consumers; and the European dimension.
Read Less
