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Computer Telephony Demystified: Putting CTI, Media Services, and IP Telephony to Work

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Computer Telephony Demystified: Putting CTI, Media Services, and IP Telephony to Work - Bayer, Michael
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Computer telephony is the telephony technologies, products, and solutions based on off-the-shelf computer technology. This text offers an introductory level of coverage, the IP telephony coverage is lower level (aimed more at telecom and call centre managers).

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Computer Telephony Demystified: Putting CTI, Media Services, and IP Telephony to Work 2000, McGraw-Hill Companies, New York, NY

ISBN-13: 9780071359870

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