Zappos was broke in 1999 and in 2009 sold itself to Amazon for $1.2 billion. How did they do it? Zappos CEO Tony Hsieh says they succeeded then and now because of his laser focus on developing a superior company culture. The question is, how can you do it? The Company Culture Challenge does more than tell you how. It gives you a step-by-step strategic plan to transform your organization into a high-profit leader as you learn how to fully engage your employees and serve your clients so well they can't live without you. Where ...
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Zappos was broke in 1999 and in 2009 sold itself to Amazon for $1.2 billion. How did they do it? Zappos CEO Tony Hsieh says they succeeded then and now because of his laser focus on developing a superior company culture. The question is, how can you do it? The Company Culture Challenge does more than tell you how. It gives you a step-by-step strategic plan to transform your organization into a high-profit leader as you learn how to fully engage your employees and serve your clients so well they can't live without you. Where did it come from? Sick of ideas and random strategies offered by other authors, entrepreneurs David Russell and Rob Betzel developed this 7-step process to transform any company culture into a team of people who take ownership for making certain clients are happy. This is crucial information for companies of all sizes because customers have more options than ever, and you need them to think only of you.
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