This book offers a holistic approach to the field of communication by first explaining the basic processes central to all communication contexts (e.g. listening, perceiving, using verbal and nonverbal communication, establishing climate) and then applying these processes to various contexts (interpersonal, small group, public, organizational, intercultural, electronically mediated communication, and mass communication). Written by one of the leading scholars in the field, this book provides readers with a clear ...
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This book offers a holistic approach to the field of communication by first explaining the basic processes central to all communication contexts (e.g. listening, perceiving, using verbal and nonverbal communication, establishing climate) and then applying these processes to various contexts (interpersonal, small group, public, organizational, intercultural, electronically mediated communication, and mass communication). Written by one of the leading scholars in the field, this book provides readers with a clear understanding of the fundamental skills and processes that are a part of the broad array of communication encounters in personal, professional, and public life in the 21st Century.
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