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Charity Marketing: Meeting Need Through Customer Focus

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Charity Marketing: Meeting Need Through Customer Focus - Bruce, Ian
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In recent years, most not-for profit organisations have developed sophisticated and professional marketing capability for campaigning and fundraising. However, there has been less progress in introducing marketing techniques to the core activities of service provision and delivery. "Charity Marketing" shows how a marketing approach, which puts customers - beneficiaries, supporters, trustees, regulators - at the core of the organisation's activities, is a vital strategic and operational tool in managing and applying ...

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Charity Marketing: Meeting Need Through Customer Focus 2005, ICSA Publishing Ltd

ISBN-13: 9781860722967

3rd Revised edition

Paperback