Case Studies in Strategic Management: A Practical Approach

Process Automation Strategy in Services, Manufacturing and Construction

Business Process Automation

Service Quality in Indian Hospitals: Perspectives from an Emerging Market

The Online Healthcare Community: Pioneering Inclusive Healthcare Support in Developing Countries

Business Research Methods: An Applied Orientation

Design and Development of Knowledge Management for Manufacturing: Framework, Solution and Strategy

Enterprise Resource Planning: Fundamentals of Design and Implementation

Information and Communications Technology in Primary School Education

Mixed Method Research Design: An Application in Consumer-Brand Relationships (Cbr)