Case Studies for Organizational Communication collects forty compelling, accessible cases that use verbal, nonverbal, written, and electronic channels in multiple contextual settings. The cases cover both formal and informal communication practices--in a wide variety of organizational topics and processes--offering students the opportunity to apply their knowledge of organizational and business communication to analyze vital issues and dilemmas. An introductory case with margin notes provides a sample of how to read and ...
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Case Studies for Organizational Communication collects forty compelling, accessible cases that use verbal, nonverbal, written, and electronic channels in multiple contextual settings. The cases cover both formal and informal communication practices--in a wide variety of organizational topics and processes--offering students the opportunity to apply their knowledge of organizational and business communication to analyze vital issues and dilemmas. An introductory case with margin notes provides a sample of how to read and analyze a case study. The cases are open-ended and highly readable, and should lead to lively in-class discussions. Several cases, including those on virtual communication and emotional labor, touch on cutting-edge areas of interest. The second edition features thirteen new cases that address such issues as managing a merger, virtual leaders, and supervisor-subordinate relationships. A detailed Case Content Index is also provided, so that instructors can quickly identify the numerous conceptual areas embedded in the cases. A comprehensive password-protected Instructor's Manual and six cases from the First Edition are all available on the book's companion website.
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Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!