What happens when a Cherokee patient summons a medicine man to the hospital, or when an Anglo nurse refuses to take orders from a Japanese doctor? Why do Asian patients rarely ask for pain medication, while Mediterranean patients seem to seek relief for even the slightest discomfort? Geri-Ann Galanti argues that if the goal of the American medical system is to provide optimal care for all patients, health-care providers must understand cultural differences that create conflicts and misunderstandings and that can result in ...
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What happens when a Cherokee patient summons a medicine man to the hospital, or when an Anglo nurse refuses to take orders from a Japanese doctor? Why do Asian patients rarely ask for pain medication, while Mediterranean patients seem to seek relief for even the slightest discomfort? Geri-Ann Galanti argues that if the goal of the American medical system is to provide optimal care for all patients, health-care providers must understand cultural differences that create conflicts and misunderstandings and that can result in inferior medical care. This new edition includes five new chapters and 172 case studies of actual conflicts that occurred in American hospitals. With new chapters on pain, dietary practices, staff relations, death and dying, and mental health, the new edition is more comprehensive and has been designed for easier use. Each case study is extensively cross-referenced in the index, and the selective bibliography is arranged by both topic and ethnic group.
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Seller's Description:
The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
May have some shelf-wear due to normal use. Your purchase funds free job training and education in the greater Seattle area. Thank you for supporting Goodwill's nonprofit mission!
