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Business Process Management: Profiting from Process

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Business Process Management: Profiting from Process - Burlton, Roger
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The pressures of e-business, mergers, globalization and ruthless competition are accelerating the pace of business change. In this pressure cooker, organizations without solid, fundamental end-to-end practices are being thrown into chaos. Consequently, all stakeholder relationships are at risk. Business processes that affect customers, owners, and skilled human resources, must be at their peak to gain and maintain their loyalty and support. As a result, modern business management has become Process-Centric. The Internet can ...

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Business Process Management: Profiting from Process 2001, Sams Publishing, Indianapolis, IN

ISBN-13: 9780672320637

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