This is a study of how a bureaucracy allocates a commodity or a service- in this case, public housing. In the broadest sense, it seeks to understand how bureaucrats try to resolve two often conflicting goals of regulatory justice: equity (treating like cases alike on the basis of rules) and respon- siveness (making exceptions for persons whose needs require that rules be stretched). It analyzes the extent to which such factors as bureaucratic norms, the task orientation of workers, third-party pressure, and outside ...
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This is a study of how a bureaucracy allocates a commodity or a service- in this case, public housing. In the broadest sense, it seeks to understand how bureaucrats try to resolve two often conflicting goals of regulatory justice: equity (treating like cases alike on the basis of rules) and respon- siveness (making exceptions for persons whose needs require that rules be stretched). It analyzes the extent to which such factors as bureaucratic norms, the task orientation of workers, third-party pressure, and outside intervention affect staff members' use of discretion. Many of the rules under consideration were intended by federal officials to achieve such programmatic objectives as racial desegregation and housing for the neediest; in this regard, the study is also an examination of federal-local relationships. Finally, the study examines how the use of discretion changes over time as an agency's mission shifts and reforms are attempted. This book is directed at the audience of administrators of programs who offer services to the public and struggle with how to allocate them. The book is also intended for those concerned with housing policy, partic- ularly the difficult problems of whom to house. Finally, it is hoped that students of public management, social welfare, government, and urban planning, who are interested in how public policy is administered through a bureaucracy, will find the book insightful. The case chosen for study is the Boston Housing Authority.
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Seller's Description:
Good. Some sun-fading on the cover. A former library book with all the expected stamps stickers and markings. Some shelf storage or usage wear present. The binding is tight and all pages are present. Missing dustjacket. The pages appear unmarked. Pictures available upon request. Individually inspected by Shadow. Thanks for supporting an independent bookseller!
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New. Trade paperback (US). Glued binding. 221 p. Environment, Development and Public Policy: Cities and Devel. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
