The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.
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The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.
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Add this copy of Biff: Quick Responses to High-Conflict People, Their to cart. $22.31, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2014 by Unhooked Books.
