Service provider organizations have experienced the high costs and disruptions caused by customer churn, since users usually go with better service deals from competitive providers. This book cover various topics related to strategies and experiences on quad-play service design and delivery.
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Service provider organizations have experienced the high costs and disruptions caused by customer churn, since users usually go with better service deals from competitive providers. This book cover various topics related to strategies and experiences on quad-play service design and delivery.
Read Less