It can be frustrating trying to provide an information service in an increasingly Internet-centred world. Although remote access service can be extremely effective, these services remain largely underutilized, mismanaged and misunderstood. In this book, ten professionals in the field provide a step-by-step guide through the development and management of innovative, effective and popular services for libraries. The book outlines the methods of attracting and educating users while supporting and measuring their use of remote ...
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It can be frustrating trying to provide an information service in an increasingly Internet-centred world. Although remote access service can be extremely effective, these services remain largely underutilized, mismanaged and misunderstood. In this book, ten professionals in the field provide a step-by-step guide through the development and management of innovative, effective and popular services for libraries. The book outlines the methods of attracting and educating users while supporting and measuring their use of remote resources. Part One identifies remote user needs; Part Two explores essential services and how to implement them; Part Three addresses the maintenance of infrastructure and procedures for evaluating progress.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 950grams, ISBN: 9781856044615.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 900grams, ISBN: 9781856044615.
