The best strategies in healthcare begin with empathy Revolutionary advances in medical knowledge have caused doctors to become so focused on their narrow fields of expertise that they often overlook the simplest fact of all: their patients are suffering . This suffering goes beyond physical pain. It includes the fear, uncertainty, anxiety, confusion, mistrust, and waiting that so often characterize modern healthcare. One of healthcare's most acclaimed thought leaders, Dr. Thomas H. Lee shows that world-class medical ...
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The best strategies in healthcare begin with empathy Revolutionary advances in medical knowledge have caused doctors to become so focused on their narrow fields of expertise that they often overlook the simplest fact of all: their patients are suffering . This suffering goes beyond physical pain. It includes the fear, uncertainty, anxiety, confusion, mistrust, and waiting that so often characterize modern healthcare. One of healthcare's most acclaimed thought leaders, Dr. Thomas H. Lee shows that world-class medical treatment and compassionate care are not mutually exclusive. In An Epidemic of Empathy in Healthcare, he argues that we must have it both ways--that combining advanced science with empathic care is the only way to build the health systems our society needs and deserves. Organizing providers so that care is compassionate and coordinated is not only the right thing to do for patients, it also forms the core of strategy in healthcare's competitive new marketplace. It provides business advantages to organizations that strive to reduce human suffering effectively, reliably, and efficiently. Lee explains how to develop a culture that treats the patient, not the malady, and he provides step-by-step guidance for unleashing an "epidemic of empathy" by: Developing a shared understanding of the overarching goal--meeting patients' needs and reducing their suffering Making empathic care a social norm rather than the focus of economic incentives Pinpointing and addressing the most significant causes of patient suffering Collecting and using data to drive improvement Healthcare is entering a new era driven by competition on value--meeting patients' needs as efficiently as possible. Leaders must make the choice either to move forward and build a new culture designed for twenty-first-century medicine or to maintain old models and practices and be left behind. Lee argues that empathic care resonates with the noblest values of all clinicians. If healthcare organizations can help caregivers live up to these values and focus on alleviating their patients' suffering, they hold the key to improving value-based care and driving business success. Join the compassionate care movement and unleash an epidemic of empathy! Thomas H. Lee, MD , is Chief Medical Officer of Press Ganey, with more than three decades of experience in healthcare performance improvement as a practicing physician, a leader in provider organizations, researcher, and health policy expert. He is a Professor (Part-time) of Medicine at Harvard Medical School and Professor of Health Policy and Management at the Harvard School of Public Health.
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Add this copy of An Epidemic of Empathy in Healthcare: How to Deliver to cart. $15.44, fair condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2015 by McGraw-Hill.
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This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 500grams, ISBN: 9781259583018.
Add this copy of An Epidemic of Empathy in Healthcare: How to Deliver to cart. $30.57, like new condition, Sold by GreatBookPricesUK5 rated 4.0 out of 5 stars, ships from Castle Donington, DERBYSHIRE, UNITED KINGDOM, published 2015 by McGraw-Hill Companies.
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Fine. Sewn binding. Cloth over boards. 224 p. Contains: Illustrations, black & white. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of An Epidemic of Empathy in Healthcare: How to Deliver to cart. $36.94, new condition, Sold by GreatBookPricesUK5 rated 4.0 out of 5 stars, ships from Castle Donington, DERBYSHIRE, UNITED KINGDOM, published 2015 by McGraw-Hill Companies.
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New. Sewn binding. Cloth over boards. 224 p. Contains: Illustrations, black & white. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
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Add this copy of An Epidemic of Empathy in Healthcare: How to Deliver to cart. $8.16, good condition, Sold by Books For Life rated 5.0 out of 5 stars, ships from Laurel, MD, UNITED STATES, published 2015 by McGraw Hill.
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Book is in good condition. Minimal signs of wear. It May have markings or highlights but kept to only a few pages. May not come with supplemental materials if applicable.
Add this copy of An Epidemic of Empathy in Healthcare: How to Deliver to cart. $9.36, very good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2015 by McGraw-Hill Companies.
Add this copy of An Epidemic of Empathy in Healthcare: How to Deliver to cart. $9.36, very good condition, Sold by ThriftBooks-Baltimore rated 5.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2015 by McGraw-Hill Companies.
Add this copy of An Epidemic of Empathy in Healthcare: How to Deliver to cart. $16.95, new condition, Sold by George Lyon rated 5.0 out of 5 stars, ships from Alexandria, VA, UNITED STATES, published 2015 by McGraw-Hill Education.
Add this copy of An Epidemic of Empathy in Healthcare: How to Deliver to cart. $17.49, very good condition, Sold by My Dead Aunt's Books rated 5.0 out of 5 stars, ships from Hyattsville, MD, UNITED STATES, published 2015 by McGraw Hill.
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Very Good in Unclipped; very fine jacket. Size: 9x6x0; 212 p., clean and unmarked anywhere on strong paper only faintly age-toned, just enough to keep this from gray boards with still bright silver gilt lettering on spine and glossy d.j. have minimal wear.
Add this copy of An Epidemic of Empathy in Healthcare: How to Deliver to cart. $27.00, like new condition, Sold by Southampton Sag Harbor Books rated 5.0 out of 5 stars, ships from Southampton, NY, UNITED STATES, published 2015 by McGraw Hill.
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Like New in Like New jacket. First Edition, First Printing. Not price-clipped ($28.00 price intact). Published by McGraw Hill Education, 2016. Octavo. Book is like new. Dust jacket is like new. 100% positive feedback. 30 day money back guarantee. NEXT DAY SHIPPING! Excellent customer service. Please email with any questions or if you would like a photo. All books packed carefully and ship with free delivery confirmation/tracking. All books come with free bookmarks. Ships from Sag Harbor, New York.
