Amaras a Tus Clientes

Dealing with Difficult People

Dealing with People You Can't Stand, Fourth Edition: How to Bring Out the Best in People at Their Worst

Dealing With People You Can't Stand

How to Deal with Difficult People

Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst

Dealing with Meetings You Can't Stand: Meet Less and Do More

Dealing with Difficult People

Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone

Love Thy Customer: Creating Delight, Preventing Dissatisfaction, and Pleasing Your Hardest-To-Please Customer