What is Total Quality Management (TQM)? How does it fit in with other forms of quality assurance? This book addresses these key questions. It explains how TQM might be applied successfully in the NHS and discusses the factors which will predict its successful implementation. It also outlines the approaches to quality assurance that are appropriate to a highly professionalized service like the NHS. Illustrated throughout with examples of putting TQM into practice, it provides models which include both the content of, and the ...
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What is Total Quality Management (TQM)? How does it fit in with other forms of quality assurance? This book addresses these key questions. It explains how TQM might be applied successfully in the NHS and discusses the factors which will predict its successful implementation. It also outlines the approaches to quality assurance that are appropriate to a highly professionalized service like the NHS. Illustrated throughout with examples of putting TQM into practice, it provides models which include both the content of, and the organization for, TQM.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 500grams, ISBN: 9780335193950.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. Clean from markings In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 450grams, ISBN: 0335193951.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 500grams, ISBN: 9780335193950.
