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Achieving Excellence in the Management of Human Service Organizations

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Achieving Excellence in the Management of Human Service Organizations - Kettner, Peter M, Dr.
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Aiming to create an integrated model for management and administrative practice, this book identifies themes that serve as guidelines to insure consistency within the organization. It proposes what managers need to do to put their organizations back on track toward excellence, emphasising on how to get employees to perform at their optimum levels.

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Achieving Excellence in the Management of Human Service Organizations 2001, Pearson, Boston, MA

ISBN-13: 9780205318780

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