How to manage tech support (and keep your sanity!) One day you unjammed the printer and saved the day. But now, somehow, all technology resources have become your responsibility! The Accidental Techie shows you how to create a support system that will help your organization use technology more effectively and make your day-to-day life less hectic. Step-by-step guidance to creating an effective support system This hands-on guide walks you through five projects that, when completed, will give you a comprehensive and usable ...
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How to manage tech support (and keep your sanity!) One day you unjammed the printer and saved the day. But now, somehow, all technology resources have become your responsibility! The Accidental Techie shows you how to create a support system that will help your organization use technology more effectively and make your day-to-day life less hectic. Step-by-step guidance to creating an effective support system This hands-on guide walks you through five projects that, when completed, will give you a comprehensive and usable support system for conducting a technology inventory, assessing and supporting staff, assessing and buying technology, protecting your organization from disasters and data loss, and managing your role. You don't have to tackle the projects all at once or in any particular order. Dive in where it makes sense for you. ""Techie Tools"" make this guide even more useful You'll find ready-to-use templates, worksheets, and sample policies; 135 resources on topics such as funding, discussion groups, application service providers, web site development, and donor management software; a security policy checklist; steps for creating a database that gives you the reports you need; and a glossary of terms every techie should know. How to get technology funding A special chapter on funding reveals five questions most funders ask to judge technology requests, and gives you tips for creating a compelling request. Build management support for your work Many accidental techies face the challenge of influencing major organizational policies and procedures without real authority to do so. Board members and managers can use this book to understand and support your work. Ultimately, better managed technology leads to better services. Whether you're new to all this or a veteran, The Accidental Techie if your ally. Use it and start making your life easier today
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Add this copy of Accidental Techie: Supporting, Managing, and Maximizing to cart. $13.88, very good condition, Sold by ThriftBooks-Reno rated 5.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2005 by Fieldstone Alliance.
Add this copy of Accidental Techie: Supporting, Managing, and Maximizing to cart. $13.88, good condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2005 by Fieldstone Alliance.
Add this copy of Accidental Techie: Supporting, Managing, and Maximizing to cart. $16.00, good condition, Sold by Bookmans rated 5.0 out of 5 stars, ships from Tucson, AZ, UNITED STATES, published 2005 by Fieldstone Alliance.
Add this copy of Accidental Techie: Supporting, Managing, and Maximizing to cart. $16.78, good condition, Sold by Big River Books rated 5.0 out of 5 stars, ships from Powder Springs, GA, UNITED STATES, published 2005 by Fieldstone Alliance.
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This book is in good condition. The cover has minor creases or bends. The binding is tight and pages are intact. Some pages may have writing or highlighting.
Add this copy of Accidental Techie: Supporting, Managing, and Maximizing to cart. $19.49, very good condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 2005 by Fieldstone Alliance.
Add this copy of Accidental Techie: Supporting, Managing, and Maximizing to cart. $19.49, good condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 2005 by Fieldstone Alliance.
Add this copy of Accidental Techie: Supporting, Managing, and Maximizing to cart. $31.21, new condition, Sold by indoo rated 4.0 out of 5 stars, ships from Avenel, NJ, UNITED STATES, published 2005 by Fieldstone Alliance.
Add this copy of Accidental Techie: Supporting, Managing, and Maximizing to cart. $33.74, new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2005 by Fieldstone Alliance.
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New. Trade paperback (US). Glued binding. 176 p. Contains: Illustrations. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Accidental Techie: Supporting, Managing, and Maximizing to cart. $33.74, like new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2005 by Fieldstone Alliance.
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Fine. Trade paperback (US). Glued binding. 176 p. Contains: Illustrations. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
