Briefly reviews the concept of TQM and the implications of the Malcom Baldrige National Quality Award education pilot project criteria. This overview is followed by an examination of the experiences of seven institutions as they worked to improve the effectiveness of the classroom through application of the quality principles to the teaching and learning process.
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Briefly reviews the concept of TQM and the implications of the Malcom Baldrige National Quality Award education pilot project criteria. This overview is followed by an examination of the experiences of seven institutions as they worked to improve the effectiveness of the classroom through application of the quality principles to the teaching and learning process.
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Seller's Description:
Very Good. Ex-Library. 6 x 9" Very good softcover; an ex-library copy with usual markings; internally pages are white and unmarked; ----------SATISFACTION GUARANTEED---------FAST, COURTEOUS SERVICE: ALL ORDERS SHIPPED WITH DELIVERY CONFIRMATION------
