Examines the changing role of the service desk professional. This book describes the business and technology trends that are shaping the direction of the service desk industry and the opportunities available to those pursuing a service desk career.
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Examines the changing role of the service desk professional. This book describes the business and technology trends that are shaping the direction of the service desk industry and the opportunities available to those pursuing a service desk career.
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Add this copy of A Guide to Customer Service Skills for the Service Desk to cart. $198.17, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2014 by Course Technology Inc.
