By arming managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work and constant complaining--this becomes the only resource they need to turn a problem employee into a top performer.
Read More
By arming managers with the strategies they need to deal with the full range of employee problems--including tardiness, low-quality work and constant complaining--this becomes the only resource they need to turn a problem employee into a top performer.
Read Less
