Counterintuitive insights about building successful relationships- based on research into human-computer interaction. Books like "Predictably Irrational" and "Sway" have revolutionized how we view human behavior. Now, Stanford professor Clifford Nass has discovered a set of rules for effective human relationships, drawn from an unlikely source: his study of our interactions with computers. Based on his decades of research, Nass demonstrates that-although we might deny it-we treat computers and other devices like people: ...
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Counterintuitive insights about building successful relationships- based on research into human-computer interaction. Books like "Predictably Irrational" and "Sway" have revolutionized how we view human behavior. Now, Stanford professor Clifford Nass has discovered a set of rules for effective human relationships, drawn from an unlikely source: his study of our interactions with computers. Based on his decades of research, Nass demonstrates that-although we might deny it-we treat computers and other devices like people: we empathize with them, argue with them, form bonds with them. We even lie to them to protect their feelings. This fundamental revelation has led to groundbreaking research on how people should behave with one another. Nass's research shows that: Mixing criticism and praise is a wildly ineffective method of evaluationFlattery works-even when the recipient knows it's fakeIntroverts and extroverts are each best at selling to one of their own Nass's discoveries provide nothing less than a new blueprint for successful human relationships. "
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Used: Good. Size: 6x0x9; Prompt shipment, with tracking. we ship in CLEAN SECURE boxes Good condition, some dog eared pages, some wear to edges and dustjacket, prompt shipping with tracking.