The author of Total Customer Service and the author of Going Public examine new strategies--used by the most advanced corporations--that are propelling the current industrial revolution. "A genuinely original work".--Tom Peters, author of In Search of Excellence.
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The author of Total Customer Service and the author of Going Public examine new strategies--used by the most advanced corporations--that are propelling the current industrial revolution. "A genuinely original work".--Tom Peters, author of In Search of Excellence.
Read Less
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Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover.
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Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
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Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Like New. . All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business.
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Seller's Description:
Good. . All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofit job training program for youth, empowering youth to take charge of their lives by taking charge of a business.