Consumer researchers systematically violate our privacy, erode our civil rights, and reinforce class stereotypes. Their second-guessing has produced a business culture that shies away from risk and true innovation. Now a former journalist for The Wall Street Journal turns the tables on the consumer snoops and spies by chronicling this wildly obsessive intrusion.
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Consumer researchers systematically violate our privacy, erode our civil rights, and reinforce class stereotypes. Their second-guessing has produced a business culture that shies away from risk and true innovation. Now a former journalist for The Wall Street Journal turns the tables on the consumer snoops and spies by chronicling this wildly obsessive intrusion.
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