Expanding on the introduction to reference services given in volume 1, this book examines the reference interview and manual search and explores on-line reference services. The book concludes with treatments of policy and personnel issues and includes a guide to evaluating reference services.
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Expanding on the introduction to reference services given in volume 1, this book examines the reference interview and manual search and explores on-line reference services. The book concludes with treatments of policy and personnel issues and includes a guide to evaluating reference services.
Read Less
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Seller's Description:
Good. Good condition. 6th edition. Volume 2. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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Seller's Description:
Fair. 255p. Ex-library. A glossy hardcover book in good, sturdy reading condition. Stickers on spine and back cover. Stamps on foredges and endpapers. Otherwise, text clean and binding tight. Volume 2 only.
