Over 700 model letters and memos that can be easily modified or used as is are included in this guide. Models are organized into five sections: Current Customer, Prospective Customer, Intradepartmental, Interdepartmental, and Public Relations--with "how-to-do-it" sections at the beginning of each chapter.
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Over 700 model letters and memos that can be easily modified or used as is are included in this guide. Models are organized into five sections: Current Customer, Prospective Customer, Intradepartmental, Interdepartmental, and Public Relations--with "how-to-do-it" sections at the beginning of each chapter.
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