This title addresses the assessment of the impact of services for all library and information service managers. All types of libraries and information services have traditionally collected a range of performance information that can tell their managers something about the efficiency of those services. What is now required is better information about the effectiveness of services - about the impact of services on users, including remote users.
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This title addresses the assessment of the impact of services for all library and information service managers. All types of libraries and information services have traditionally collected a range of performance information that can tell their managers something about the efficiency of those services. What is now required is better information about the effectiveness of services - about the impact of services on users, including remote users.
Read Less
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Seller's Description:
Good. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
