One of today's most imaginative and influential executives explains how to achieve lasting success by more effectively connecting with customers. The chairman and CEO of Loews Hotels, Jonathan Tisch is a global leader in the travel and tourism industry--one of the world's largest and fastest-growing sectors.
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One of today's most imaginative and influential executives explains how to achieve lasting success by more effectively connecting with customers. The chairman and CEO of Loews Hotels, Jonathan Tisch is a global leader in the travel and tourism industry--one of the world's largest and fastest-growing sectors.
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PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
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Seller's Description:
PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
New. Today, leaders of all stripes--whether they're in business, government, or non-profit--must find a way to improve the performance of their respective organizations. One fact usually overlooked by leaders who go through this process is that a customer's experience can, and often does, influence their decision. Num Pages: 256 pages, black & white illustrations, black & white tables. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 221 x 145 x 19. Weight in Grams: 320. 2009. 1st Edition. Paperback.....We ship daily from our Bookshop.